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Quality_Policy


UPCOM adopts "In pursuit of zero-defect and a competitive cost to meet the needs of the customers" as part of its quality policy. We promise to provide our customers with high-quality products and services, and we are committed to achieving a 100% or higher degree of customer satisfaction, and to becoming a global leader among professional forwarders.


Our company has complete testing equipment and labs qualified for the test. The product can be analyzed fully in accordance with customer requirements, or in accordance with Reliability defined by IPC. Complete equipment and perfect technology process have exceeded actual product standard requirements, and have been very popular with customers!



QualityTarget

1.  Degreeof Customer Satisfaction > 98 (Quarterly)

2.  ProductWholesale Rolled Yield Rate > 98% (Monthly)

3.  CustomerComplaint Rate < 1% (Monthly)

4.  TimelyDelivery Rate: 100%



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